Numizmatika Store Policies

Shipping Policy

Processing Time

We typically process orders within 1-3 business days. The exact preparation time may vary depending on order volume and item availability.

Shipping Options

We offer fast, affordable worldwide shipping, and take great care to ensure that your banknotes arrive in the same pristine condition as when they left our store.

Tracking Information

All orders include tracking information. You’ll receive an email notification with tracking details once your order ships.

Payment Options

Secure Payment Processing

We accept most major credit/debit cards processed securely through PAYPAL & STRIPE. These payment gateways keep your payment information secure – Numizmatika Store never receives or stores your credit card details.

Cryptocurrency Payments

We also accept various cryptocurrencies. Customers paying with crypto receive an automatic 5% discount on their order.

Returns & Exchanges

Return Policy

We gladly accept returns, exchanges, and cancellations under the following conditions:

• Cancellations: Must be requested within 12 hours of purchase
• Returns: Must be initiated within 5 days of delivery
• Ship back: Items must be returned within 30 days of delivery

Return Requirements

To be eligible for a return:

• Item must be unused and in the same condition as received
• Original packaging must be intact and used for return shipping
• Banknotes must show no signs of handling or damage

Refund Process

Once we receive and inspect your return:

• We’ll email you to confirm receipt of the returned item
• Notify you of the approval or rejection of your refund
• Approved refunds are processed to your original payment method within 5-10 business days

Late or Missing Refunds

If you haven’t received your refund:

1. Check with your credit card company (processing may take time)
2. Contact your bank (additional processing time may be required)
3. If unresolved after 10 business days, contact our support team

Partial Refunds

Partial refunds may be issued in cases of:

• Minor damage not affecting the collectible value
• Items returned with signs of handling
• Missing original packaging materials

Privacy Policy

Information We Collect

We only collect information necessary to process your order:

• Contact information (name, email, shipping address)
• Order details (items purchased, payment method)
• Basic browsing data to improve our website

How We Use Your Information

Your information is used exclusively for:

• Processing and fulfilling your orders
• Providing customer support
• Improving our products and services
• Sending order updates (no marketing spam)

Data Security

We implement industry-standard security measures:

• SSL encryption for all data transfers
• Secure payment processing through trusted gateways
• Limited employee access to customer data
• Regular security audits

Third-Party Services

We only share data with essential service providers:

• Payment processors (PayPal, Stripe)

Need Help?

If you have any questions about our policies, please contact our support team at:

info@numizmatika.store

We’re committed to providing exceptional service to all collectors and enthusiasts.